5 Things You Definitely Need In Your Next Customer Service Employee

Customer service hiring is something that so many employers get wrong. They often treat customer service as if its an entry-level position, rather than representing the face of their company. So, how can your firm and its Recruitment Agency get better results from its customer service recruiting? Looking out for these five key candidate characteristics is a definite start. Empathy Yes, we may be in a customer service world increasingly dominated by life-like chat bots, but e…